Lorraine Beavers MP: speeches
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Speeches
- 4 Feb 2026 · AI: Impact on Employment · Hansard source
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History shows that workers’ voices must be heard to ensure that advances in technology provide better living and working conditions. Will the Secretary of State tell me what conversations she has had with the trade unions about ensuring that working-class people gain from the innovation in artificial intelligence?
- 4 Feb 2026 · AI: Impact on Employment · Hansard source
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1. What assessment she has made of the potential impact of AI on trends in the level of employment.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I apologise, Ms Lewell. The scheme cannot even say how many people are still waiting for their first pension payout. From what we are hearing, it is clearly thousands. Behind those failures are real people. I want to share some examples of constituents who have agreed that their cases may be raised. John was a prison officer for 25 years. He has been receiving just a fraction of his pension for several months. He was left on hold for two hours in December, only to be told that there was nothing Capita could do about it. Robert emailed to tell me that while the loan system is seen as a lifeline by many, Capita seems to be completely unequipped to deal with it. He says that some of his former colleagues are even being directed to charities and Citizens Advice.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I agree. To deal with hardship, the Cabinet Office has announced interest-free loans of up to £10,000. That may help in the short term, but it is wrong that pensioners are being asked to borrow money that already belongs to them. That should never have been needed. What is more, those affected have been left in limbo and have no information about the operation of these loans. Given the mismanagement of the scheme, how can members have any confidence that Capita will know who is facing hardship and is therefore eligible for a loan? PCS has made it clear that many of these cases should have been completed before the hand-over, but were not. The Cabinet Office has accepted that more retirements late last year, and more this year, have made the backlog worse. Without a clear and well-resourced recovery plan, normal service could take many months to return. That is why Capita must urgently prioritise the cases of retirees, as over the coming months many could remain without any income whatever. It must increase staffing capacity and, ultimately, devote every resource to clearing the backlog. It is welcome that the Cabinet Office has now brought in about 150 civil servants, mainly from HMRC, to help fix the problem, but it raises a simple question: if so many civil servants are needed, why is the work not being done inside the civil service? Are the Government billing Capita for the work that those civil servants are having to do?
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I agree.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I beg to move, That this House has considered administration of the Civil Service Pension Scheme. It is a pleasure to serve under your chairship, Ms Lewell. I am grateful to my colleagues for attending this morning’s debate. After reading many emails from constituents, it is clear that the issue before us today is not just an admin problem. It has caused real worry, stress and financial hardship to people who spent decades serving the public, trusting that their pension would be paid properly and on time. The scale of the problem is now very large and affects people across the country. Since Capita took over running the scheme on 1 December 2025, the Public and Commercial Services Union has been flooded with complaints. Members report long delays, mixed messages and very poor service. This is happening while there is a large backlog of cases passed on from the previous provider, MyCSP. Thousands of people are now stuck waiting. The result is stress, uncertainty and real financial hardship, which is not acceptable. The seriousness of it has been accepted at the highest level. Last week Cat Little, permanent secretary at the Cabinet Office, wrote to civil servants to admit that the service being provided falls short of what members should expect.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I absolutely do agree with you. The move to Capita was meant to modernise the system and improve services. Instead, it has exposed poor planning and weak control. Since the transfer, the scheme has struggled to work properly. There have been late pension payments, missing lump sums, lost records, broken systems and long delays in answering calls.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I agree. Peter reached state pension age and gave plenty of notice, but heard nothing. After waiting three hours on the phone, he was told that nothing had been done. He retired in good faith, but the system let him down. Such cases are not rare. PCS has heard from people who cannot pay their rent or mortgages, who have missed bill payments, who have been charged fees by banks, who are borrowing money or relying on family, and who are suffering serious stress. Some widows or widowers wait months for their late partner’s pension. This is a human crisis. PCS has said that up to 8,500 people may have retired without receiving their pension. For many, this pension is their only income and, when it does not arrive, the impact is immediate and severe. This is a failure on a huge scale. I also want to mention retired prison officers such as my constituent John, whose cases have been raised by the POA. They have worked in tough and dangerous jobs, and many now face delayed pensions and missing lump sums. The POA is right to call for urgent action, clear timescales and fair compensation.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I agree with the hon. Gentleman. The seriousness of it has been accepted at the highest level. As I was saying, Cat Little, permanent secretary at the Cabinet Office, wrote to the civil servants to admit that the service falls short of what members should expect. That alone should worry us all. We have also seen reports that some former civil servants have been left without any pension income at all because payments have not been made since Capita took over.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I do agree with you; it is completely unacceptable.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I agree. Some retirees have had to borrow money just to pay bills because their expected pension payments or lump sums have not arrived, and no clear timescale has been given for when they will. This is not a one-off mistake; it is part of a longer pattern. The Public Accounts Committee has made it clear that successive Governments have failed for years to manage the outsourced contract properly.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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This problem has a long history. Pensions administration used to be done in-house. In 2012, it was moved out as part of the wider push to outsource services. Over time, Government control was sold off and MyCSP came to an end in 2025. The new contract was awarded quietly, despite known pressures from rising retirements and major legal pension changes. Those decisions need to be looked at closely. PCS has called for Capita to focus first on hardship cases, including unpaid retirees, people about to retire, ill-health cases and bereavement. It has also called for proper compensation schemes to cover interest, extra costs and distress. Those are fair and reasonable demands. Capita and senior officials have apologised and promised recovery plans. Apologies matter but they are not enough. When people are left without income, through no fault of their own, action must follow. There must be clear responsibility, updates and deadlines. Hardship cases must come first and resources must match the size of the problem. People must be compensated for the harm caused. I have five questions for the Government. First, will the Minister ensure immediate financial support and fair compensation for all those affected? Secondly, will she publish a clear recovery plan with proper oversight? Thirdly, will she ensure that Capita pauses voluntary exit schemes, increases staffing capacity and dedicates every available resource to clearing this huge backlog for retirees? Fourthly, will she review how this contract was handled, including whether the service should return in-house? Fifthly, will the Minister restate a simple promise: pensions earned through public service must be paid on time and with respect? Before the general election, my party promised Britain the biggest wave of insourcing in a generation. This farce has exposed just how important that promise was and remains. I urge the Labour Government to make good on that promise. Civil servants give their working lives to this country in good faith. When that trust is broken, it is not just unfair to individuals, it is a failure of Government that this House must address.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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I totally agree; this is not any way to treat our civil servants. Elaine has been waiting for a pension forecast since early December. She came to see me in January because she cannot plan her retirement at all. She does not know whether she can retire, when she can retire or what income she will have. Julie partly retired at the start of January after applying for her pension back in August. She has still not been paid. She waited five hours on the phone and was told that no timescale could be given. She and her family are worried about paying bills, growing debts and whether her pension will be backdated. Paul retired from the Ministry of Defence last July, but seven months later he has not received any pension and is living off his savings, with no clear answers. Alison retired and sent in her paperwork in September. She was told that it would be done by December, only to be told later that there was no record of her case and she should write to a PO box address. Paul retired after 30 years of service. His forms were sent in on time. He has received no lump sum, no pension and no timescale. Julie has worked for the Department for Work and Pensions for 26 years. She carefully planned partial retirement and sent her forms months in advance. Her retirement date is now close and yet she still has no pension forecast. Diane contacted my office about her husband, also a civil servant, who was diagnosed last year with a serious brain tumour. They have been waiting months for a pension forecast so that they can plan their future.
- 4 Feb 2026 · Civil Service Pension Scheme: Administration · Hansard source
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It has been a pleasure to serve under your chairship today, Ms Lewell. I thank all Members who attended the debate this morning. I called this debate because constituents of mine in Blackpool North and Fleetwood, and others across the country, suffered stress, uncertainty and serious financial difficulties because of Capita’s poor administration of the civil service pension scheme. This situation is not acceptable, and it is clearly a failure. Although I appreciate the Cabinet Office’s action of offering interest-free loans of up to £10,000 and bringing in additional civil servants to help fix the problem, this situation should never have been the case in the first place. It is essential that the process is accessible. Only yesterday, I heard that the DWP is asking applicants for personal financial information. No scheme member should have to go through that; it is not their fault that the scheme has not been managed properly. I am grateful to the Minister for her answers, and want to remind her again of the commitment that our party made before the election to begin the biggest wave of insourcing in a generation. This situation should serve as a reminder of precisely why we made that promise. Civil servants like all of those who have written to me and visited my office in the past few months have worked immensely hard throughout their careers and delivered for our country on a daily basis. It is right that we now work urgently to remedy this situation for them by clearing the backlog and compensating those impacted in the short term, and by ensuring that this disgraceful failure never happens again in the long term. I hope that the debate has gone some way towards making clear the strength of feeling amongst our constituents and that it will ensure that they get the service that they deserve. Question put and agreed to. Resolved, That this House has considered the administration of the Civil Service Pension Scheme.
- 2 Feb 2026 · Topical Questions · Hansard source
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T8. The announcement to upgrade the radar systems of 40 Typhoons is welcome, but none of those Typhoons will be worked on by BAE at Warton, near my constituency. We cannot afford to leave our nation’s air defences in the hands of the USA, so will the Minister commit to an order of British-built Typhoons so that we can keep these vital skills in this country and ensure that the British military aircraft industry is not consigned—
- 22 Jan 2026 · Business of the House · Hansard source
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My constituent Katie Brett’s little sister was brutally murdered when she was 16 years of age. Katie is campaigning for Sasha’s law to give victims’ families longer to apply to the unduly lenient sentence scheme. It is a duty of a Labour Government to make sure that the rights of victims and their families always come first. As the Victims and Courts Bill progresses through the other place, will the Leader of the House help to ensure that the Government listen to those who, like Katie, are fighting for justice for their loved ones?
- 20 Jan 2026 · Topical Questions · Hansard source
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T4. Settler violence and expansion in the occupied west bank is a daily threat to Palestinian communities. In the face of persistent violence, entire villages have been forcibly displaced. This is ethnic cleansing, enabled by the Israeli state. Does the Foreign Secretary agree that a ban on trade with Israeli settlements would show Israel that we are serious in opposing this disgraceful activity?
- 9 Dec 2025 · Topical Questions · Hansard source
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T1. If she will make a statement on her departmental responsibilities.
- 9 Dec 2025 · Topical Questions · Hansard source
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The British people are paying the bill for criminal covid fraud. Under the Conservatives, waste and corruption exploded and taxpayers’ money was stolen. Will the Chancellor make sure that the Labour Government continue to go after those who stole from the British taxpayer and make sure that we get every penny back?
- 4 Dec 2025 · Public Contracts: Trade Union Recognition · Hansard source
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I refer to my entry on the Register of Members’ Financial Interests. Bidfood, which has public contracts with the Army, prisons and schools across the UK, has torn up a long-standing recognition deal with GMB and Unite, leaving workers open to fire and rehire. Does the Minister agree that public contracts should go only to businesses that recognise and work constructively with trade unions?
- 4 Dec 2025 · Public Contracts: Trade Union Recognition · Hansard source
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2. What steps he has taken to ensure that trade union recognition is considered when determining the award of public contracts.
- 20 Nov 2025 · Rail Connectivity · Hansard source
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The cul-de-sac of Thornton and Fleetwood in my constituency once had a rail line that served the local community well. Now, there is only one main route in and out by road. It is acknowledged that lack of connectivity is a determinant of health, wealth and educational inequality. Will the Minister meet me to talk about reinstating the Fleetwood to Poulton railway link to open up opportunities for the people in my community?
- 20 Nov 2025 · Rail Connectivity · Hansard source
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15. What steps she is taking to improve rail connectivity.
- 11 Nov 2025 · Topical Questions · Hansard source
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Sasha Marsden was 16 years old when she was murdered, raped and then set on fire by David Minto. Sasha’s sister, Katie—who is my constituent and who joins us today—is campaigning for victims’ families to have fairer access to sentencing appeals. Despite the need for closure in sentencing, perpetrators are given multiple appeal opportunities, while victims’ families have just one chance. What will the Government do to ensure that victims’ families do not have fewer rights than perpetrators in this process?
- 3 Nov 2025 · Public Office (Accountability) Bill · Hansard source
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It is an honour to speak in support of the Public Office (Accountability) Bill, which so many of us know as the Hillsborough law. This Bill was born out of a state-sponsored injustice against working-class people. It was forged from the courage and persistence of those families—ordinary working-class people—who refused to be broken by the weight of injustice. They did not have privilege or power on their side. What they had was solidarity and an unshakeable belief that the truth matters. For too long, people in this country have felt that, when the system fails them and when those in power get things wrong, sometimes with devastating consequences, no one is ever truly held to account, and families are left to fight for decades just to be heard. This Bill begins to change that. The new duty of candour says to every public official, “You work for the people of this country, and when something goes wrong, you tell them the truth—no more cover-ups, and no more protecting institutions over people’s lives.” It will make honesty a legal duty and create criminal offences for those who mislead the public or obstruct investigations. That matters, because we have all seen the cost of denial—from Hillsborough to Grenfell, from the Post Office scandal to infected blood—and this Bill will help to end that culture once and for all. The extension of legal aid at inquests and inquiries finally levels the playing field, with no more families having to crowdfund or face state-funded lawyers alone in the fight of their lives. That gives ordinary people a fair chance, a voice and the power to hold the state to account. This is real accountability. This is democracy in action. However, if we truly want a culture of honesty, we must protect those inside the system who dare to speak up when something is wrong. Whistleblowers are often the first to see the cracks, and too many have paid for their integrity with their career. Honesty should never cost someone their job, their home or their peace of mind. If we want this law to work, we must make sure that whistleblowers are protected, their concerns are investigated and their courage is valued. When I think about what this Bill means, I of course think about the Hillsborough families standing year after year inside and outside Anfield, saying simply, “Justice for the 97”. This Bill honours their fight. It says that never again will ordinary people be treated as a problem when all they did was tell the truth. For working-class families across Britain, this Bill is a promise that truth will no longer depend on wealth, that justice will no longer depend on power, and that the voices of ordinary working-class people will never again be drowned out by the machinery of the state. This is a Bill that finally says: no more cover-ups, no more lies, no more hiding—just truth, fairness and accountability. That is what the Hillsborough families fought for and it is what the victims of so many injustices have fought for. On behalf of those families, on behalf of every whistleblower who has spoken up, and on behalf of every working-class person everywhere who just wants a fair hearing and an honest Government, let me say that I am so very proud to support this Bill.
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