Graham Leadbitter MP: written questions

Written questions

• Department for Work and Pensions: Telephone ServicesDepartment for Work and PensionsTabled 30 Aug 2024AnsweredUIN 3601More

  Question: To ask the Secretary of State for Work and Pensions, what steps her Department is taking to (a) tackle wait times experienced by (i) vulnerable people who require urgent assistance and (ii) other callers to her Department's helpline, (b) improve the (A) e

  Answer: DWP reviews forecasted telephony demand and plans resourcing accordingly to keep wait times down. Wait time performance is frequently reviewed and where DWP’s telephony is delivered by an outsourced provider we use the Key Performance Indicator of percent...

  Answered 9 Sept 2024

  Original Parliament record
• Tax Allowances: Voluntary WorkTreasuryTabled 30 Aug 2024AnsweredUIN 3600More

  Question: To ask the Chancellor of the Exchequer, if her Department will make an assessment of the potential (a) merits of introducing (i) an increased personal tax allowance, (ii) a tax code adjustment and (ii) other tax incentives for charity volunteers and (b) i

  Answer: The government recognises the vital role charities plays in supporting individuals and communities, delivering a huge range of services up and down the country. The government continues to support the sector and encourages people to volunteer. However, in...

  Answered 9 Sept 2024

  Original Parliament record
• Cost of LivingTreasuryTabled 27 Aug 2024AnsweredUIN 900222More

  Question: To ask the Chancellor of the Exchequer, what fiscal steps her Department is taking to support households with the cost of living.

  Answer: The government is working to improve living standards for everyone across the country, which is why growth is a key priority. This is why we have got to work straightaway implementing planning reform and establishing the National Wealth Fund and Great Bri...

  Answered 3 Sept 2024

  Original Parliament record